b2b – Lumoa https://www.lumoa.me Go from customer feedback to action without the guesswork Fri, 09 Feb 2024 10:45:15 +0000 en hourly 1 https://wordpress.org/?v=6.7.1 Customer Support and the C-Suite: the good, the bad, and the ugly of a complex relationship https://www.lumoa.me/webinar/customer-support-and-c-suite/ Fri, 17 Nov 2023 07:20:25 +0000 https://www.lumoa.me/?post_type=webinar&p=19684 The post Customer Support and the C-Suite: the good, the bad, and the ugly of a complex relationship appeared first on Lumoa.

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The Role of Customer Support in CX: Leverage Customer Insights, Customer Journeys and more https://www.lumoa.me/webinar/the-role-of-customer-support-in-cx/ Thu, 05 Oct 2023 06:13:43 +0000 https://www.lumoa.me/?post_type=webinar&p=19529 The post The Role of Customer Support in CX: Leverage Customer Insights, Customer Journeys and more appeared first on Lumoa.

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Redesigning CX programs: Enhancing the Way We Listen, Analyze, and Engage with Customers https://www.lumoa.me/webinar/redesigning-cx-programs/ Wed, 27 Sep 2023 14:23:00 +0000 https://www.lumoa.me/?post_type=webinar&p=19498 The post Redesigning CX programs: Enhancing the Way We Listen, Analyze, and Engage with Customers appeared first on Lumoa.

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CX in Marketing: How to Amplify ROI by 100X Through Customer Feedback https://www.lumoa.me/webinar/cx-in-marketing-amplify-roi-by-100-through-customer-feedback/ Thu, 21 Sep 2023 13:07:26 +0000 https://www.lumoa.me/?post_type=webinar&p=19485 The post CX in Marketing: How to Amplify ROI by 100X Through Customer Feedback appeared first on Lumoa.

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How to Analyse Support Conversations at Scale: GPT + Lumoa CX Platform in Action https://www.lumoa.me/webinar/how-to-analyse-support-conversations-at-scale/ Wed, 23 Aug 2023 12:14:20 +0000 https://www.lumoa.me/?post_type=webinar&p=19335 The post How to Analyse Support Conversations at Scale: GPT + Lumoa CX Platform in Action appeared first on Lumoa.

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Exploring B2B CX: Trends, Decision-Making Strategies, and Value Proposition https://www.lumoa.me/webinar/b2b-cx/ Tue, 22 Aug 2023 10:58:06 +0000 https://www.lumoa.me/?post_type=webinar&p=19323 The post Exploring B2B CX: Trends, Decision-Making Strategies, and Value Proposition appeared first on Lumoa.

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