https://www.lumoa.me Go from customer feedback to action without the guesswork Fri, 09 Feb 2024 10:43:18 +0000 en hourly 1 https://wordpress.org/?v=6.7.1 https://www.lumoa.me/webinar/transforming-customer-experience-in-retail/ Mon, 11 Dec 2023 14:50:30 +0000 https://www.lumoa.me/?post_type=webinar&p=19771 The post Transforming Customer Experience in Retail: From Insights to Actionable Metrics and Back appeared first on Lumoa.

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]]> https://www.lumoa.me/webinar/customer-support-and-c-suite/ Fri, 17 Nov 2023 07:20:25 +0000 https://www.lumoa.me/?post_type=webinar&p=19684 The post Customer Support and the C-Suite: the good, the bad, and the ugly of a complex relationship appeared first on Lumoa.

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]]> https://www.lumoa.me/webinar/the-role-of-customer-support-in-cx/ Thu, 05 Oct 2023 06:13:43 +0000 https://www.lumoa.me/?post_type=webinar&p=19529 The post The Role of Customer Support in CX: Leverage Customer Insights, Customer Journeys and more appeared first on Lumoa.

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]]> https://www.lumoa.me/webinar/redesigning-cx-programs/ Wed, 27 Sep 2023 14:23:00 +0000 https://www.lumoa.me/?post_type=webinar&p=19498 The post Redesigning CX programs: Enhancing the Way We Listen, Analyze, and Engage with Customers appeared first on Lumoa.

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