NPS – Net Promoter Score – Lumoa https://www.lumoa.me Go from customer feedback to action without the guesswork Tue, 20 Jun 2023 10:07:53 +0000 en hourly 1 https://wordpress.org/?v=6.7.1 NPS Benchmarks in Europe https://www.lumoa.me/guide/nps-benchmarks-in-europe/ Tue, 16 Aug 2022 06:17:53 +0000 https://lumoa.me/?post_type=guide&p=16555 In this report, you will find NPS Benchmarks in Europe, with NPS (Net Promoter Score) Industry Averages and NPS leaders according to consumers. By the way, did you know that over 65% of companies are measuring CX with Net Promoter Score? If you are one of those, this is the report for you.

The post NPS Benchmarks in Europe appeared first on Lumoa.

]]> In this report, you will find NPS Benchmarks in Europe, with NPS (Net Promoter Score) Industry Averages and NPS leaders according to consumers.

By the way, did you know that over 65% of companies are measuring CX with Net Promoter Score? If you are one of those, this is the report for you.

The post NPS Benchmarks in Europe appeared first on Lumoa.

]]> Net Promoter Score Facts https://www.lumoa.me/guide/net-promoter-score-facts/ Fri, 16 Jun 2023 06:09:35 +0000 https://lumoa.me/?post_type=guide&p=16554 In this infographic, we have collected a few useful Net Promoter Score facts that will help you get started with NPS. You will learn: How to formulate the Net Promoter Score survey What to consider when measuring your NPS How successful businesses use Net Promoter Score to make business decisions

The post Net Promoter Score Facts appeared first on Lumoa.

]]> In this infographic, we have collected a few useful Net Promoter Score facts that will help you get started with NPS.

You will learn:

  • How to formulate the Net Promoter Score survey
  • What to consider when measuring your NPS
  • How successful businesses use Net Promoter Score to make business decisions

The post Net Promoter Score Facts appeared first on Lumoa.

]]> Guide to Net Promoter Score https://www.lumoa.me/guide/guide-to-net-promoter-score/ Tue, 16 Aug 2022 05:45:28 +0000 https://lumoa.me/?post_type=guide&p=16550 With our guide to Net Promoter Score you can master NPS and Customer Experience. This guide will help you to: Understand the fundamentals of NPS Increase NPS survey responses Avoid common NPS mistakes Use Net Promoter Score benchmarks across different industries See how a real company has doubled their NPS score in 6 months

The post Guide to Net Promoter Score appeared first on Lumoa.

]]> With our guide to Net Promoter Score you can master NPS and Customer Experience.

This guide will help you to:

  • Understand the fundamentals of NPS
  • Increase NPS survey responses
  • Avoid common NPS mistakes
  • Use Net Promoter Score benchmarks across different industries
  • See how a real company has doubled their NPS score in 6 months

The post Guide to Net Promoter Score appeared first on Lumoa.

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