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How to re-energize your VoC programme

Join Carlos del Corral as he sits down with Mark Barrett and Sian Kerr from Watermelon research to discuss how to assess and re-energize your VoC programme.

Now that wishes and resolutions are past us, it’s time to have a serious look at your Voice of Customer programme and get it going strong for 2023 (and beyond)!

Join Carlos del Corral as he sits down with Mark Barrett and Sian Kerr from Watermelon research to discuss how to assess and re-energize your VoC programme.

During this fireside chat, Carlos, Mark, and Sian will be sharing their international expertise working with top European companies. In particular, they will:

  • Share what signs might be telling that your VoC programme is losing steam
  • Discuss how to keep your VoC programme top-of-mind for different stakeholders
  • Explore tactics to re-energize your VoC programme
  • Examine how to get to the business value of your VoC programme