Customer Feedback – Lumoa

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The B.R.E.A.K. Strategy: From Customer Insights into Real Results w/ Sean Albertson Discover how to transform customer insights into actionable results with Sean Albertson’s B.R.E.A.K. strategy. Gain practical tools to prioritize customer experience challenges, implement effective solutions, and measure success, driving substantial improvements in your business's customer loyalty and satisfaction.
Transforming Customer Experience in Retail: From Insights to Actionable Metrics and Back Curious about transforming customer feedback into your next big win? Join CX experts as they go deep into the secrets of CX in the retail world. From gaining executive buy-in to turning insights into action, this session is packed with real-world strategies.
Redesigning CX programs: Enhancing the Way We Listen, Analyze, and Engage with Customers Itching to get more insights when your customers are not really giving you enough? Let us help you find out why and solve it together as we dig deep into the transformative changes in customer experience (CX) over the past five years, check out insights on evolving trends, analytics shifts, and strategies for future success.